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FAQ

Product FAQs

There are so many benefits of bilingual literacy! From improved cognitive development to vocabulary, reading to your child in two languages is a great way to introduce a second language.

Read more on our blog here.

Each of our books is illustrated for visual storytelling, and comes with an exclusive access to a video for pronunciation. Designed for kids ages 3-8.

Shop our bilingual books, and experience the magic of bilingual storytime today.

Bilingual games are fun for the whole family. At Feppy, we've transformed and reimagined classic games to create an easy and fun way to make play-time a language learning activity.

After all, learning a language is founded in connection, and these games do just that: connect families for hands on fun!
Shop our Bilingual Games today.

The recommended age range for our products is between 3 to 8 years old. 


Families of all ages enjoy Feppy products - especially the games.

If you're looking for something for a particular child, you can browse our collections by age to help find age-appropriate themes.

Shop Ages 3-4

Shop Ages 5-6

Shop ages 7+

Your child might not know a single word of Spanish. Or maybe they understand a few words but are new to reading in Spanish.

Each of our Bestsellers make an excellent starting point for any learning journey, and are sure to be a fun-filled first impression.

Yes! The whole family will enjoy Feppy books and games, they are designed for sharing.

Each Feppy Box contains additional activities (like stickers) for one child. The activities can be done together or if you would like each child to have their own set of supporting activities, consider ordering a Feppy Box per child.

With every Feppy Bilingual Book or Feppy Box (which includes a bilingual book), you get access to our companion read-along video audiobooks.

You can view a sample video here.

Videos are a great way to engage kids, reinforce learning. They're available in two languages and act as a great support to pronunciation too!

Shop Feppy Books

Shop Feppy Boxes

Feppy Boxes are award-winning bilingual Spanish & English toy sets for kids. Designed to encourage hands-on and play-based learning for kids, they help families create a complete Spanish-English immersion experience at home. Each Feppy box includes a bilingual book, a hands-on game, activities and vocabulary stickers, as well as a companion read-along video audiobook and a parent guide. These multisensory resources can be played with for hours in open-ended ways, and stimulate whole-brain learning through reinforcement and repetition.  Feppy Box is sure to make your kids’ bilingual learning fun! 


We offer Feppy Boxes in a number of ways:

Monthly subscriptions, our most popular product, where a new themed box is delivered each month. Cancel anytime and Free Shipping included.

Single Feppy Boxes are also available for purchase and we also have non-renewing gift subscriptions which deliver monthly boxes to the gift recipient for 3, 6, or 12 months.

All the products are created by a team of experienced professionals in child development and bilingual education. 

All of our products incorporate feedback from kids or families who have experienced the fun.

Have you tried a product? We'd love to hear from you and learn what you think. Contact us anytime with feedback.

Absolutely!

You can shop our gift guide, every Feppy book, game or Feppy Box make great gifts.

If you're not sure what to choose, or you need instant delivery, you can also purchase a gift card.

Shop Gifts

Shop Gift Cards

Only one coupon code can be applied to each order. Coupon code(s) cannot be combined with any other offers and/or applied retroactively to previously placed orders.

Right now Feppy is bilingual English Spanish only but it's our dream to offer other languages in the future!

Contact us if you're interested in exploring opportunities with us.

Shipping & Payment FAQs

For customers in the United States:

For customers in Canada:

  • Shipping is a flat rate of $7 for both subscription and non-subscription products.

Orders for any Feppy book, game, or Feppy Box are processed immediately.

Orders are shipped within a few days and take between 4-10 business days to reach your home depending on your location.

If you've ordered a Feppy Box subscription, subsequent monthly orders occur on schedule automatically until you cancel

Feppy is not responsible for delays due to weather, delivery carrier factors, customer error, holiday-related delays, or any other unforeseen factors. It's always best to check with the mail carrier directly.

Yes, we ship anywhere in the United States, including Hawaii, Alaska, and APO addresses.

Tracking information may not be available for the first 48-72 hours after you receive your shipping confirmation email. If it's been more than 72 hours and you are still having trouble tracking your package, contact us at info@feppybox.com

You can check the status of your order online by logging into your customer account.

Once your order ships, we will send you a shipping notification email with tracking information. Be sure to mark info@feppybox.com as a valid sender to ensure our notification emails aren't sent to your spam folder.

We charge sales tax based on the shipping address for most states. Taxes will be calculated at checkout.

We accept all major credit cards including Visa, MasterCard, Discover, and American Express. 

Feppy Box / Subscription FAQs

You can cancel your monthly subscription any time after the first box is shipped. Please cancel by accessing your customer account by 6:00 PM EST five days before your Next Charge Date, if you do not wish to receive next month’s box.

Prepay options are charged once at the time of purchase and cannot be canceled after payment.

Please note: every customer has their own renewal date. Make sure you check your renewal date in your online account

When you purchase a FeppyBox subscription you will automatically be charged on your first box the day of your purchase. Renewal charges will take place monthly on/or before your personal Next Charge DatePlease note: every customer has their own Next Charge Date. You can check your Next Charge Date in your online customer account, under Manage My Subscription.

Prepay options are charged once at the time of purchase and cannot be canceled after payment.

You can update the address information in your online customer account by logging into My Account to update your address, please do the following:

1. Login to your account
2. Click on "Manage Subscriptions" under the Account Details.
3. Click “Edit” under Actions of the corresponding subscription you will like to change the address.
4. Click “Edit” under the shipping address. Enter the updated information and save.

 

Please note that the address changes should be made before your Next Charge Date to ship that month's box to the new address.

Yes you can! Just follow these steps:
1. Login to your account

2. Click on "Manage Subscriptions" under the Account Details.

3. Go to Delivery Schedule and select the upcoming box that you would like to get skipped and click on “Skip”.

Please note that the address changes should be made before your Next Charge Date to ship that month's box to the new address. 

Prepay options cannot skip a monthly delivery. 

About Feppy FAQs

FeppyBox was founded by a mom who knew from her own childhood experience that exposing kids to more than one language it's a gift that kids will treasure for life. Learning while having fun is her mantra and this is how FeppyBox was born. 

Raise bilingual FElices & haPPY kids.


Please read our About Us page for more info.

You can contact anytime via email at: info@feppy.com

Or, you can fill out our inquiry form on our Contact page and our team will get back to you.

We look forward to hearing your feedback and suggestions.

Feppy is dedicated to protecting our customer's privacy and safeguarding their personal information.

Please read our Privacy Policy for more information.